U.S. Citizen Services
Welcome to the American Citizens Services Unit of the U.S. Consulate General in Istanbul, Turkey. We offer a range of service to U.S. citizens visiting and living in Turkey. If you are a U.S. citizen and have a life and death emergency or there is an emergency involving a U.S. citizen, call us at +90 212 335 9000.
Please note that between the hours of 4:15pm and 7:30am, the Consulate is closed and the after hours line is for emergencies involving U.S. citizens. Please keep in mind that the time in Turkey is 7 hours ahead of Eastern Standard Time.
The American Citizen Services Unit will not be responding to queries about Immigrant and Nonimmigrant visas.
- For information about visa inquiries please click here: Immigrant Visa Services and Nonimmigrant Visa Services.
Use this website to get all the information you need on the range of services we offer to U.S. citizens visiting and living in Turkey. We encourage you to register your stay in Turkey through the State Department’s Smart Traveler Enrollment Program (STEP).
Assisting U.S. citizens overseas is our highest priority, and we look forward to serving you. If you are not a U.S. citizen but are instead a Legal Permanent Resident (LPR)/green card holder, click here.
Location and mailing address:
U.S. Consulate General Istanbul
Consular Section – American Citizen Services
Üçşehitler Sokak No.2
34460 İstinye, İstanbul
Security Note: Many items are strictly forbidden on Consulate grounds. These include all weapons and electronic devices such as mobile phones, Blackberries, iPods, iPads, notebook computers, PDAs, headsets, remote-entry automobile key "fobs" or anything with a power plug or battery. Large bags, such as backpacks, suitcases or packages are also prohibited since there are no storage facilities on Consulate grounds.
Emergency Contact. If you are a U.S. citizen and have a life and death emergency or there is an emergency involving a U.S. citizen, call us 24/7 at +90 335 9000. If your passport was lost stolen or expired and you are traveling soon, please do not call but instead click here.
Contact Us. The Consulate General does not offer phone consultations for general inquires. Click here to contact us.